Growing Pains + Lack-of-Growth Pains = Major Pain

As everyone who has been playing Word Skill lately knows, we’ve been having a ton of problems, which sometimes make the game completely unusable.  I’d love to say that we know what is causing the problems and that we have a big team working on it to fix them, but unfortunately that is not the case.

NOTE: If Word Skill doesn’t respond quickly, you should shut it down and come back later. Don’t keep trying, you’ll just get frustrated.

We had huge hopes for Word Skill.  We thought, and still think, it’s a great game.  But, the userbase has not grown at the rate we had hoped.  I won’t tell you how much it cost to create the game, but I’ll tell you there were five zeroes before the decimal point and to us, that’s a lot of money.  We don’t have Zynga‘s or EA‘s budget, unfortunately.

We have about 1,000 players per day now between Facebook, iOS and Android.  Imagine, if you will, that about 1% of those players spends about $1.99 with us every year.  Now imagine that because the players change, we actually get about 10,000 players in the year.  One percent of 10,000 is 100.  100 x $1.99 = $199.  So, off of people buying coins and paying not to see ads, we are lucky if we make $20 per month.  “Ahh, but you make money off of ads!” I hear you saying.  And it’s true.  That’s about another $30/month, if we’re lucky.  So, on a good month, we make $50 on the game.  These aren’t our exact numbers, but they’re pretty close.  Unfortunately (again), our costs for keeping the servers running are much more than that.  And the developers who created the game, who were great, are no longer available to us, so we have to try to fix the problems we’re having with Word Skill on our own, which has proved difficult.

So, where does that leave us?  We want to keep the game available for those of you who have come to love it (and for ourselves as we love to play it too), but we really can’t guarantee that we’ll ever fix the problems that we’re having with the game.  We hope to, of course, but we just don’t know if we’ll be able to.

We get quite a few emails every day from frustrated players.  From now until things change (if they do), I’ll be pointing them to this post.

Believe me, I feel your pain. I am really really sorry that the game isn’t working better.  And I really really, and a lot more reallies (sp?), hope that we somehow, some time are able to make it work better again.

Nat, Word Skill co-founder

10 thoughts on “Growing Pains + Lack-of-Growth Pains = Major Pain

  1. Hi, so pleased you put this out… I was thinking it was my computer or something I had done wrong… I love the game… best game going, its quite addictive..although I haven’t won a game yet.. I keep trying.. only to be cut off.. frustrating.. never mind.. and I am sure if more people came to play the game..it might work better…. I am spreading the word.. Good luck in finding some solutions.. hope some one can help.. You don’t want to loose this game Nat. its a great Game..! Best word game ever!

  2. Thanks for your blog.I am very sad to read it and I feel the pain?As you rightly said a rapid increase in number of players or a boost in your advertisement base will help.I am trying to influence my acquaintances to play the game.

    May God smile on all of us who are interested in the game in one way or other.

    AVKSarma

  3. Thank you so much for explaining things. Like others who have commented, I too have been telling friends what a brilliant word game this is (I enjoy it some much more than traditional Scrabble). Keep trying to solve the problems, you have a lot of support out here. It is actually one game I would pay to play I love it so much.

  4. Thanks for the post. I really love the game and would hate to see it go away. I truly hope things work out.

  5. I’m so glad I got this explanation.I, too love this game as you probably can tell by my recent emails. Hope your Team finds an answer.. I appreciate your quick response.

  6. Shame, it’s the only game on the Web where everyone has the same letters each round, unlike Scrabble, and that’s why I like it. A ‘real game’ when we all start from the same point. Thanks for explaining the probs.

  7. Perhaps you would have more people if the site worked! But thanks for letting us know the real scoop. I can understand the situation, just am disappointed as I sure enjoyed the game.